Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
The information you supply to us
You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit an enquiry or appointment request, leave a review and also when you purchase through our online shop. When you contact us we ask for the following information:
- Your name
- Your email address
- Your phone number
We ask for your name, phone number and email so that we can contact you to reply to your enquiry.
Information from contact enquiry
We use your name and email to contact you in the first instance to arrange an appointment.
We hold your name and contact details (as specified above) in our spreadsheet database, which is password protected – The only time we delete someone’s file from here is when an individual passes away or no longer is with company/uncontactable. You can contact us and have your details removed from this at any time.
Information from “Testimonial”
We display your name against your testimonial on some pages of our website.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully. Your access right can be exercised in accordance with data protection laws and regulations. Any access request must be made by emailing firstname.lastname@example.org. We will provide your personal data to you within the statutory time frames. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (https://ico.org.uk/).